ON-DEMAND MOVIES & TV SERIES
DON’T LIKE THE V2 APP?
If you would prefer a more traditional IPTV player app, with easier navigation and the ability to browse on-demand content by genre, please contact us here: email@example.com
If we have not shared any information about known technical problems in the in-app status, please visit our website to view the User Guide: www.smart-streamz.com/userguide
Follow these steps:
Step 1 – Go to the ‘Quick Fix Instructions’ section and follow the steps for your device type – these steps will fix most issues.
Step 3 – Go to any other section in the User Guide that relate to your technical issue.
PLEASE NOTE: IF YOU ARE BEING ASKED TO PAY AGAIN, THIS WILL BE BECAUSE YOUR SUBSCRIPTION RENEWAL IS DUE OR WE SIMPLY NEED TO AUTHORISE THE USE OF A NEW DEVICE. PLEASE CONTACT US IF YOU NEED ASSISTANCE: SUPPORT@SMART-STREAMZ.COM
Please send us an email to firstname.lastname@example.org and we will respond during the hours below:
Monday – 8:30am to 7:00pm (GMT)
Tuesday – 8:30am to 7:00pm (GMT)
Wednesday – 8:30am to 7:00pm (GMT)
Thursday – 8:30am to 7:00pm (GMT)
Friday – 8:30am to 7:00pm (GMT)
Saturday – Closed
Sunday – Closed
DO NOT EMAIL US AND STATE “NOTHING IS WORKING” OR “CAN’T GET IT TO WORK”, AS THESE COMMENTS DO NOT HELP US HELP YOU. PLEASE TELL US WHAT HAPPENS WHEN YOU GO THROUGH THE NORMAL STEPS, TELL US ABOUT ONSCREEN ERROR MESSAGES AND ALSO TELL US WHAT STEPS YOU HAVE TAKEN TO RESOLVE YOUR PROBLEM. IF YOU HAVE NOT DONE THE STEPS IN THE PREVIOUS SECTION ABOVE, YOU SHOULD DO SO PRIOR TO CONTACTING US. THANK YOU.